SITEC FAMOUS E-COMMERCE CLASS IS BACK IN 2020 WITH A WHOLE NEW LINE UP OF COACHES AND GUEST SPEAKERS FROM THE E-COMMERCE INDUSTRY AND OF COURSE, NEW AND UPDATED TOPIC TOO!
MODULE: INTRODUCTION TO E-COMMERCE
TOPIC: EC101CN - CROSS BORDER E-COMMERCE
LANGUAGE: MANDARIN
About this class
Cross border ecommerce is a phenomenon that has quietly gained huge momentum. Cross-border ecommerce can refer to online trade between a business (retailer or brand) and a consumer (B2C), between two businesses, often brands or wholesalers (B2B), or between two private persons (C2C), e.g. via marketplace platforms.
There are 3 main risks that influences cross border ecommerce:
1) Fraud is arguably the biggest challenge faced by merchants who allow customer to purchase from them outside the borders of their country. Thus picking a good payment service that is aware of local customer behavior is critical.
2) Logistics and reverse logistics is also just as important and can negatively impact the perception of your business by local customers. Consistent and predictable logistics is a requirement for a business that is wanting to capitalise on cross border ecommerce.
3) Regulations – local government and taxation needs thorough examination and could potentially negatively impact your business.
How big is the size of the opportunity?
By 2020, over 2 billion e-shoppers, or 60 percent of target global population1, would be transacting 13.5 percent of their overall retail consumptions online, equivalent to a market value of US$3.4 trillion (Global B2C GMV, growing at CAGR of 13.5 percent from 2014 to 2020) according to Accenture.
As mentioned earlier cross border payments is difficult and should be managed to ensure that customers are not surprised by additional government levies when items arrive at their final destination. Understanding local taxation and ensuring that the customer pays accordingly is crucial otherwise the purchase will be returned and create an aggravated customer that will harm your business and brand.
In summary – cross border ecommerce is here to stay and needs to be considered accordingly as a growth strategy for an ecommerce business. It needs investment (payment processing, staff and logistics) and should be done in a staged manner for maximum impact. Where are the opportunities for cross border ecommerce?
We bring you experts from the world of e-commerce to share with you helpful tips and knowledge that you can use in your e-commerce business.
RSVP NOW BEFORE THE SEAT IS SOLD OUT. FREE OF CHARGE.
Agenda
13:30 Registration
14:00 Introduction to SITEC
14:10 Speaker 1 - Khim Tan, Director of MIR Maju
15:10 Speaker 2 - Windy Choong, Seller executive of eRomman
16.00 Group photo session, refreshments & networking
* This class will be conducted in Mandarin.
Who should attend?
Online sellers, e-commerce service providers, SME business, retailers, chain stores, entrepreneurs, university graduates and anyone interested in the e-commerce
Enquiry & Registration:
Website: http://bit.ly/2020ECCLASSSCHEDULE
Email: [email protected]
Tel: 0104419960 (Salman)
*This program is organized by SITEC with the support of Invest Selangor. FREE Admission
About SITEC:
SITEC (Selangor Information Technology and E-Commerce Council) was initiated by Selangor State Government in 2015. We conduct a series of seminars aiming at increasing the e-Commerce know-how for Small and Medium Enterprises. We also host forums and discussion panels inviting emerging and successful e-commerce entrepreneurs to share their stories and real-world experiences. We hope this can serve as the catalyst for the traditional industry to transform their business successfully online and help Selangor to stay at the forefront of social-economy growth driven by this new and fast growing world of e-commerce.