NOTE:
During this MCO period & also postlaju restricted opening hours & services, we will only ship on every Tuesday & Thursday. Order received after 10 a.m. on shipment day (Tuesday or Thursday) will only be sent out to post office on next shipment day. Sorry for any inconvenience caused. And thank you for your patience and supports.
Shipping & Delivery
Skinnergy currently ships locally & internationally. However, for the countries that we ship to, kindly check the availability. We review the list of countries we ship to regularly with a view to expanding these where possible.
Delivery time may vary depending on your local delivery office. For shipment delivery within Malaysia (local), it may normally take 3-7 working days. For shipment delivery worldwide, it may take 3-25 working days depending on which country to ship out to. You will be provided with the parcel tracking number once your item is dispatched.
Please note that you are responsible for any local taxes and shipping. Any applicable local sales tax, VAT and similar taxes will depend on the tax that applies to your delivery location and any changes will be displayed in the checkout.
Return & Refund
Thanks for shopping at www.ticket2u.com.my
In an unlikely event that the product you receive is defective or incorrect, you are to notify Skinnergy Customer Support Team via “Contact Us” page on this platform within 7 working days of the delivery of goods to resolve the issue effectively & amicably. Skinnergy will not be liable to you unless you notify Skinnergy in writing via “Contact Us” page within 7 days of the date on which the item was dispatched to you.
In the event that if the item purchased from this platform is damaged thru delivery, you are to notify Skinnergy Customer Support Team via “Contact Us” page on this platform within 7 working days of the delivery of goods to resolve this issue effectively & amicably. Skinnergy will not be liable to you unless you notify Skinnergy in writing via “Contact Us” page within 7 days of the date on which the item was dispatched to you.
If you have any questions and complaints, you may contact Skinnergy customer support team via Contact Us page on this platform.