Get Involved - Adopt Our Animals

Description

Zoo Negara is managed by the Malaysian Zoological Society, a non-governmental organization that survives mainly through its gate collection and sponsorship from individuals, schools and corporate companies.

All our animals are up for adoption and you may help us adopt one by maintaining its annual food, enrichment and veterinary care. In return, you will receive a certificate of adoption stating your selected animal and we will even acknowledge you in our annual report with the amount you have sponsored.

Adoption Package

The donation fee is subject to an online processing fee of RM1.00
▪ All Adoption Package amounts CANNOT be accumulated to redeem other rewards.
▪ The RM25.00 package is entitled to the e-certificate only. The amount cannot be accumulated to redeem for zoo voucher (s).
▪ Zoo Voucher is for 1 free child with 1 paying adult, depending on donation value.
▪ Children classified as 3 - 12 years old.
▪︎ Zoo Negara Malaysia does not provide tax exemptions for this ‘Adopt Our Animal’ program.

▪︎ More T&C kindly refer below.

Important notice:

• The RM25.00 package is entitled to the e-certificate only. The amount cannot be accumulated to redeem for zoo voucher (s).
• All Adoption Package amounts CANNOT be accumulated to redeem other rewards.

For further details, do contact the Public Relations & Marketing Department at [email protected] or [email protected] 

How to claim your reward?

▪Upon successful registration, you will receive an attached Ticket2U e-ticket via your registered email address. If you did not receive the Ticket2U e-ticket, please check your spam/junk box.

▪Kindly download and present a printed hard copy Ticket2U e-ticket at the ZOO NEGARA Ticketing Counter upon arrival to claim the Zoo Voucher[wrist band(s)] and or complementary pack, if eligible. We DO NOT ACCEPT SOFTCOPY. For RM25 Adoption package is entitled to the e-certificate only. It cannot be accumulated to redeem for zoo voucher (s).

▪︎Printed Ticket2u e-ticket may not be transferred to other individuals, e-ticket owners or representatives must present a MyKad/valid passport for validation during redemption at Zoo Negara Ticketing Counter.

Self-Collection
To collect your Admission ticket, you need to bring along a printed copy of your e-ticket together with your MyKad/valid passport.

Collection on Behalf 
You may appoint a representative to collect your Zoo adoption reward (admission ticket, notepad, etc.) on your behalf. The representative must present the following:
·       Printed/Softcopy of Donor's e-Ticket, and
·       Printed/Softcopy of Donor's MyKad/valid passport.

Where to download e-ticket pdf?

• Go to My Ticket History
• Click on "Ticket" it will pop up the e-ticket summary, click on "View All" OR "Download All" to get your e-ticket PDF and print it out as hardcopy.
  

▪ Kindly download "Adoption an animal e-certificate" at Ticket2U by keying in your unique Ticket Number under the QR Code. Click here or visit https://www.ticket2u.com.my/event/18171

The RM50/RM100/RM200/RM400/RM500/RM700/RM900/RM1000 Adoption package, redemption for Ticket2u e-ticket at ZOO NEGARA Ticketing Counter.

Adoption an animal

Zoo Operation Hours

Zoo Negara Map

How to download E-certificate

1. Open any Web Browser (Mobile Friendly)
2. Key in the event URL. Example: https://www.ticket2u.com.my/event/18171 
3. Click on the <E-Certificate> button on top of the event page
4. 
5. Enter the E-ticket Number and right-click to download the e-certificate.
   

FREQUENTLY ASKED QUESTIONS

Check out below for some of the common things we’re asked about Zoo Negara ‘Adopt An Animal’ program!

Why should I adopt zoo animals?

Your support helps provide food, habitat, and environmental enhancements for the animals in our care. 

What animals can I adopt?

Any animal at the Zoo as listed on Ticket2u. 

Do I actually get to take the animal home with me?
No. The Zoo Negara's adoption program is a symbolic adoption and the animal will remain at the Zoo.

Will anyone else adopt this animal?
Yes. It takes more than one adoption to feed and care for an animal all year. All adoptions support the care and feeding of the animals at Zoo Negara.

Can I name my adopted animal?
No. All our Zoo Negara animals already have names.

Do I own the adopted animal? 

All the adopted animals remain in the care and custody of the Zoo Negara, and no ownership rights are conferred. Simply put, all the parental pride – none of the work! 

Can I visit the adoptable animals?

Yes, you may visit the adopted animals from the outer edge of their designated enclosure. Our habitats are designed to be as naturalistic as possible because that’s best for the animals. Sometimes that means they will find a secluded place to rest, so they may not be easily visible. Different animals also are more active at various times of the day.

How is my adoption recognized?

In keeping with our commitment to conservation, a digital adoption certificate is available with notepads, if applicable, and includes recognition online at our website and in the Zoo Negara annual report. 

Can I adopt a specific animal by name at the Zoo?

Due to the constantly changing nature of our animals, our adoption certificates will feature the general species rather than a specific animal's gender or name. 

I'm ready to adopt! How do I place an order?

The easiest and quickest way is to click on Ticket2u online. When you reach the adoption pages, click on ‘Adopt Me’ next to the animal you want to adopt and you will then be asked to login or register if you don’t have an account yet.

We certainly don’t want to keep you – or our animal family – waiting but with all the work we do behind the scenes, so please be patient and know we are here to serve you and our animals as best we can! We spare no time or expense in helping our animals become more "adoptable" for you. 

Zoo Negara Adoption Package T&C:

▪The RM25.00 package is entitle for the e-certificate only. The amount cannot be  accumulated to redeem for zoo voucher (s).

▪All Adoption Package amount CANNOT be accumulated to redeem other rewards.

How to claim your reward?

▪Upon successful registration, you will receive an attached Ticket2U e-ticket via registered email address. If you did not receive Ticket2U e-ticket, please check your spam/junk box.

▪Kindly download and present printed hard copy Ticket2U e-ticket at the ZOO NEGARA Ticketing Counter upon arrival to claim Zoo Voucher[wrist band(s)] and or complementary pack, if eligible. We Do NOT ACCEPT SOFTCOPY. For RM25 Adoption package is entitle for the e-certificate only. It cannot be  accumulated to redeem for zoo voucher (s).

▪︎Printed Ticket2u e-ticket may not be transferred to other individual, e-tickets owner or representative must present MyKad/valid passport for validation during redemption at Zoo Negara Ticketing Counter.
Self-Collection
To collect your Admission ticket, you need to bring along a printed copy of your e-Ticket together with your MyKad/valid passport.

Collection on Behalf 
You may appoint a representative to collect your Zoo adoption reward (admission ticket, notepad, etc.) on your behalf. The representative must present the following:
·       Printed/Softcopy of Donor's e-Ticket, and
·       Printed/Softcopy of Donor's MyKad/valid passport.

▪︎No refund for NO SHOW and unused vouchers.
▪︎Voucher is for 1 free child with 1 paying adult, depending on donation value.
▪︎Children classified as 3 - 12 years old.
▪︎Packages are valid for MyKad holders and foreigner with valid passport.
▪︎No surcharge will be imposed during School Holidays and Public Holidays.
▪︎All ‘Adopt An Animal’ donations are gifts made voluntarily to Zoo Negara Malaysia (Malaysian Zoological Society), with no conditions.
▪︎Zoo Negara Malaysia does not provide tax exemptions for this ‘Adopt Our Animal’ program.
▪︎Zoo Negara Malaysia does not provide refunds on ‘Adopt An Animal’ donations.
▪︎Zoo Negara Malaysia reserves the right to change the operation hours, close any exhibits due to maintenance or stop operations during adverse weather conditions due to safety concerns.
▪︎Zoo Negara Malaysia reserves the right, at its own discretion, to modify or replace these Terms and Conditions at any time.