Waterpark T&C:

• This ticket is proof of purchase of the above event and must be presented at the time of admission.
• This ticket is non-transferable and only one ticket is valid per ticket purchased.
• This ticket validation are given 3 months from an order date of this application.
• This ticket availability only 1 chance given for customer to change the date (Covid Issue) & customer need to inform atleast 1 day in advance.
•  Family package admission only for max 5 persons.
• No outside foods & beverages.
• All water theme park activities must follow Majlis Keselamatan Negara SOP.
• All prices quoted are in Ringgit Malaysian (RM). All published prices are subject to change without prior notice.
• Upon completion of your ticket purchase online, an e-mail notification and your E-Ticket will be sent to your e-mail address provided during the ticket purchase transaction.
• We recommend you to use a personal e-mail address for your ticket purchase. If you used your work e-mail for the transaction and have not received the e-mail notification, do check your Spam folder. It is possible that your employer has marked this as Spam. However, if you have not received any e-mail notification or your E-Ticket, do contact us at [email protected] for further assistance.
• No cancellation or refund can be made once confirmed.
• No refund will be given due to inclement weather. Please check the weather forecast before purchasing tickets online.
• Not valid with on-going promotions or discounts.
• MyKad or MyKid must be presented at the attraction ticket counter for purchase of Malaysian – with MyKad type tickets
• Identification card for age verification must be presented at the attraction ticket counter for purchase of Children/Senior type tickets
• You may show your E-Ticket through mobile (QR code must be scannable) or print out with a clear QR code at the ticketing counter to redeem your entry ticket.
• Visiting Hours are subject to change without prior notice.
• MSekin Wonderland management has the right to amend the Terms & Condition without prior notice.