Cancellation Policy :
Cancellations are not accepted upon confirmation. Please note that all booking(s) are Non-Refundable upon confirmation of payment. If you fail to arrive or cancel the booking, no refund will be given, however you may choose to transfer to another party by informing us at [email protected].
Failure to arrive at your venue/hotel will be deemed as no-show and there shall not be any refunds being provided unless specified in the confirmation email.
Please note that any changes to your reservation such as dates, extension of stay, early check-out , delay of arrival or cancellation in full or part , or any other requests pertaining to your booking confirmation shall be made only through the reservation number +6013 533 3353 or email at [email protected]. We must be notified of all cancellations within our normal office hours from 08:00-18:00 (GMT+8)
Terms & Conditions :
Packages differ according to villa type. Reach out to us at +6013 533 3353 or email at [email protected] to request for add on of pax. Deposit of RM 200 may be collected upon check in. Damages caused to the room or hotel will be borne by the guest. Experience will be subject to weather conditions.