1. Le' Park Garden Party (also referred to below as the “festival” or the Event) is owned and operated by Meadow Legacy Sdn Bhd, a company registered in Malaysia with company number 504950-D at No. 8, Jalan Tago 5, Taman Perindustrian Tago, 52200 Kuala Lumpur. Where we talk about ‘we’, ‘us’ or ‘our’ within these Terms & Conditions, we are referring to Meadow Legacy S/B.
2. All tickets to Le' Park Garden Party 2023 are issued by us or on our behalf. Any person who purchases, possesses, uses or attempts to use any ticket shall be deemed to have accepted and agreed to comply with these Terms and Conditions of Sale and Entry, our Privacy Policy and any additional relevant terms, including our Payment Plan terms (if applicable) and any COVID policies in place at the time of the event.
3. Actual images of site setup will be available just before scheduled opening date. All tickets purchased before opening date before images are posted is fully refundable. Tickets will be no longer refundable once live images are posted on this page.
4. If weekday tickets are used to enter a weekend event, the difference in price will have to be paid before entering the event. There is no refund for weekend tickets used to enter a weekday event.
5. Tickets are non-transferable In the event of a cancellation of the Event, the full value of the Membership less any booking and transaction fees will be refunded to your original payment method. Adverse weather conditions and curtailment of the event will not warrant a refund of tickets.
6. Tickets are only valid when purchased from www.ticket2u.com.my or otherwise issued by us directly. Tickets to the Event purchased from other sources will be refused admission.
7. Where a ticket has been obtained in breach of clauses 3 or 4 of these terms the ticket may be confiscated and there will be no obligation on us to refund the ticket. We may also refuse entry to any person presenting such ticket or remove them from the event without notice.
8. We reserve the right to refuse admission in any circumstances and/or evict any person or people from the festival site, without refund, in order to facilitate the safety, security and comfort of our guests and/or due to behavior likely to cause damage, nuisance or injury and/or for any breach of these terms.
9. Searching is a condition of entry to the Event: you may be searched in the car parks, at the entrance to the festival or within the event itself. Any items which may be used in an illegal or dangerous manner may be confiscated without liability to you.
10. Admission to the Event is at the ticketholder’s own risk. We will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles, save for losses which cannot by law be excluded or limited (for example in cases of our fraud or involving death, injury or illness where we have caused such damage with negligence). Any personal property brought to the event is at your own risk. If you have any complaint or claim, you must raise this with us in writing within 30 days of the end of the event.
11. The artist and performer line-up for the event and any billed venues or attractions are subject to change at any time without notice and access to any venue or performance may be restricted. We will not refund tickets following a change in line-up or cancellation of venue/attraction.
12. Any person taking or making (or attempting to take or make) any photograph, film, sound recording or broadcast of anything within the festival for commercial gain without our express prior written permission may be removed from the event.
13. Commercial, promotional and trading activities (including influencer marketing and paid for social media posts) are not permitted at the festival without our express prior written permission.
14. As a condition of sale, you consent to being filmed, photographed and recorded for communication to the public in any medium, including for marketing purposes, and/or by CCTV cameras operated by us or on our behalf for public safety and security purposes.
15. Event wristbands removed from the wrist or otherwise tampered with will be invalid. Lost wristbands will not be replaced. Anyone without a wristband may be removed from the festival site.
16. We promote a Leave No Trace ethos. Please use the litterbins and recycling points provided and take all of your belongings home with you at the event of the Event.
17. Please see our website for details of any prohibited items. These include drones, glass, illegal substances, unauthorised professional film or photo equipment or audio records, fireworks, flares, Chinese lanterns, weapons or items which may be used as a weapon, nitrous oxide canisters, portable laser equipment, personal sound systems and animals.
18. All those attending the festival or event do so at their own risk. We take all care to ensure a safe environment however we assume no responsibility for any injury sustained through any means within the course of the event.
19. Please note that excessive exposure to loud music may cause permanent hearing damage.
20. Our Privacy Policy forms a part of our terms and conditions. These terms and conditions are governed by Malaysian law and any dispute arising out of or in connection with these terms shall be subject to arbitration.