General Terms & Conditions 

1. Please make sure to allow time for traffic, parking, and entrance delays. Unless you need to purchase tickets to enter, please plan to arrive so that we can begin scanning your tickets for admission 5-10 minutes prior to your admission time. Tickets purchased on-site are subject to availability and we strongly suggest purchasing tickets online in advance or over the phone. 

2. The use of flashlights, tripods and selfie sticks are prohibited in the entire inflatable area. Please abide by the regulations of each area of the event space, and respect the intellectual property rights of the artists and the copyright of the works. 

3. There is a retail store where guests can shop for exclusive or wide variety of products. 

4. No food or beverages are permitted once you’ve entered the inflatable but can be consumed when you are not at the play area. 

5. We accepts Visa, Mastercard, E-wallet for ticket and merchandise purchases. 

6. The event organizers reserve the right to make weather related decisions to ensure the safety and enjoyment of all attendees. This may include, but is not limited to, delays, postponements, or cancellations of the event in the case of adverse weather conditions. 

7. No refunds or exchange of tickets will be made under any circumstances. 

8. Restrooms are available in mall. 

9. Visitors with health conditions are advised to not participate. 

Admission 

1. Each ticket is for one-time admission of one person according to the chosen session and date. Admission is subject to operating hours (which may change from time to time without prior notice) and capacity limitation. 

2. The ticket or E-ticket is non-refundable, not for resale, non-replaceable if lost or stolen, and will not be valid if it is altered or damaged. 

3. Kids below the age of 3 must be accompanied by an adult at all times. 

Prohibited Activities 

While at Pinkfong Bounce Wonderland, visitors must not: 

• Climb the inflatable walls, or climb up from or below the slides. 

• Wear shoes in the playland. 

• Misbehave. 

• Carry any objects that are sharp or can potentially damage the inflatables. 

• Offer or display any goods or services for sale. 

• Distribute any printed or recorded material. 

• Bring any flag, banner or sign.

• Play any music or sound, except via personal earphones. 

• Cause public discomfort or incite a crowd, including by conducting demonstrations; giving speeches; preaching any political, religious or other cause not prior authorised in writing by RRSB. 

• Engage in any unsafe act or impede the operation of Pinkfong Bounce Wonderland. 

• Take photographs or capture video footage of any person without his/her permission. 

• Smoke (including using cigars, electronic cigarettes or vaporisers) 

Prohibited Items 

The following are not to be brought into Pinkfong Bounce Wonderland : 

• Pets. 

• Outside food and beverage, except for bottled water, medicine and baby food or milk formula. 

• Glass containers. 

• Sharp objects. 

• Illegal, hazardous or combustible items. 

• Transport devices with wheels (except wheelchairs), including without limitation skateboards, 

• scooters, in-line skates or shoes with built-in wheels. 

• Remote-controlled devices and unmanned aerial vehicles (drones). 

• Suitcases, coolers or backpacks, with or without 

Safety, Security and Comfort 

1. By entering visitors accept that they have a duty to take reasonable steps to ensure their own safety, taking into account any personal medical conditions. All visitors in and around Pinkfong Bounce Wonderland should behave in a safe manner at all times and accompanying adults shall exercise reasonable steps in supervising the kids. 

2. May conduct security checks on visitors’ belongings. 

3. May, without refund or compensation, refuse admission to, or remove Pinkfong Bounce Wonderland, any visitor who contravenes these T&C. 

Ticketing 

1. Ticket2u is the exclusive ticketing provider. Be sure to purchase tickets only from the links on this. Second-hand distributors are NOT official ticketing sites and tickets purchased through these resellers and non- official ticketing sites may not be valid.

2. All tickets will be sold online and issued electronically only.

3. No refunds or exchange of tickets will be made under any circumstances. 

4. Children of all ages must have a ticket for admission. No admission for children above 16 years old unless admission as an adult or guardian. 

5. Yes, tickets can be purchased in person at our ticket kiosks located around the entrance of the exhibition. We recommend booking tickets in advance in order to guarantee your entry time as it is possible for entry time slots to sell out. 

6. The resale of tickets is strictly prohibited. Ticket2u reserves the right to cancel any tickets that have been found resold. 

7. Ticket2u will not be responsible for any ticket that is lost, stolen or destroyed.

8. If in the case of duplicate access on the event day, you are required to show proof of purchase, failure to provide required evidence will result in no entry allowed. 

9. If you have questions or experience issues purchasing tickets online, please call Ticket2u support email [email protected] go to ticket2u live chat. 

10.All tickets are unlimited entry and the tickets are only valid for the same day during the operation hour. 

11.Daily maximum capacity is to ensure smooth traffic flow in the exhibition. 

12.Getting your tickets online will allow you to enter the exhibition through the priority lane with your chosen date while daily walk-in ticket entrance quantity is subject to LIMITED quota and through normal walk-in lane only. 

13.In the event where you would like to transfer your ticket to another person, please contact Ticket2u for the changes before the date of entry. Pink Fong Bounce Wonderland reserves the rights to deny entry if failure to comply to t&c..

Disclaimers 

1. Pinkfong Bounce Wonderland reserves the right to change any aspect of operations, including maintenance, renovation or private events. Events are subject to postponement or cancellation; if such events are organised Pinkfong Bounce Wonderland, it will try its best (but is not obligated) to notify visitors who have made prior registration for such events. 

2. Shall not be liable for any death, injury, damage or loss howsoever caused at Pinkfong Bounce Wonderland 

3. Pinkfong Bounce Wonderland will not be responsible for any lost, misplaced or stolen belongings. 

Privacy Policy 

1. By using online ticketing facility, and/or by admission to Pinkfong Bounce Wonderland, you consent to the collection and use of your personal information including Name, phone number and email, in accordance with the terms herein and the Pinkfong Bounce Wonderland Privacy Policy . Where consent is required from those under the age of eighteen (12), the consent of the parent, guardian or person who has parental responsibility on the said subject is deemed by using Pinkfong Bounce Wonderland online ticketing facility. Though the policy has been developed to take account of changes in Internet technology, it is subject to change and any such changes will be notified on this page. 

2. The use of your above-mentioned personal information shall include your Name, phone number , email. during your arrival in Pinkfong Bounce Wonderland. 

3. Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products and services to you. 

4. Credit card information given is only retained for the purpose of the transaction. 

5. If you are using a web browser set to high security you may experience difficulties using this facility