- All tickets will be sold online and issued electronically only.
- This is a free seating event, first come first served basis.
- No refunds or exchange of tickets will be made under any circumstances.
Children aged 7 and above must have a ticket for admission. Children aged 7 to 16 years old must be accompanied by an adult/parent/guardian aged 21 years old and above.
Adult Ticket holders are responsible to take note of any entry conditions or restrictions imposed on minimum children admission age.
No admission for any infants or children aged 6 years old and below.
- The price of the ticket shall be the price set at the time the order for the ticket is accepted. Ticket price exclusive of handling fee ticketing fee & etc.
For the avoidance of doubt, one (1) ID can only be used to purchase up to SIX (6) tickets per transaction.
Please ensure that the ticket purchase under you does not share to any other third party.
For those who purchase on behalf for your friend/family please make sure the ticket only given to the right person.
For multiple ticket purchaser, you are solely responsible for all the ticket under your purchase.
In the event of any change of the Identity Card(s) submitted during the online purchase, the current valid Identity Card must be produced before Ticket2u customer service agents or any such authorized personnel in order to be registered. Ticket2u/Organizer customer service reserves the right to request for further confirmation or documents to verify the ID of the purchaser. In the event the confirmation or documents provided are insufficient to verify the ID of the purchaser, Ticket2u/Organizer ground floor staff reserve the absolute right to refuse for hall entry.
The purchaser must be able to show, for registration purposes, the e-confirmation verification sent to the purchaser and a clear soft copy of the Identity card submitted online during the ticket purchase online. On ground access control procedure and method are bound by the Terms & Conditions of sale specified here in and any other provision as may be specified from time to time.
Purchasers MUST show their original Identity Card and confirmation email with QR code upon collection. In the event the confirmation or documents provided are insufficient to verify the ID of the individual and/or purchaser, Organizer reserves the absolute right to refuse ticket holder to entry the hall.
Third party are not allowed to enter the event hall.
A valid QR code ticket must be produced to get into the event venue. Removing any part of and/or, altering and/or defacing the QR code may invalidate the ticket.
The resale of tickets is strictly prohibited. Ticket2u reserves the right to cancel any tickets that have been found resold.
Ticket2u will not be responsible for any ticket that is lost, stolen or destroyed.
if in the case of duplicate access on the event day, you are require showing the prove of purchase, if fail to provide require evident, no entry will be allowed.
Ownership or possession of the ticket does not confer any rights (by implication or otherwise) on the purchaser to use, alter, copy and/or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the ticket.
Information is collected from those registering with ticket2u in order to facilitate ticket or other services available. The information is collected and used in accordance with our Private Policy.
The information collected from those registering with ticket2u in order for marketing promotion will be processed in accordance with the Personal Data Protection Notice Policy. By registering, the Registrant provide his/her consent to ticket2u / concert organiser in processing their information and permits sponsors, partners and/or authorised parties to contact Registrant to receive marketing materials and communications for future events, promotions and any other marketing and promotional activities.