Notes:
- This event follows numbered seating arrangement, kindly check the seats assigned to you before proceeding with payment.
- Once a Block/Zone is selected for purchase, seats are auto-assigned based on the best availability at the time of purchase.
- No refund or exchange of tickets is allowed once your booking is confirmed.
- Each ticket is attached with a UNIQUE QR code (one-time use only), which will be scanned upon venue admission. Please refrain from posting your e-ticket(s) online or sharing it with others to prevent forgery.
- No admission for infants aged 12 months or below.
Terms of Sales:
- Prices are quoted in Ringgit Malaysia & exclude 3% Payment Gateway fee + RM 4.40 Ticketing Fee + RM 2.20 Wristband fee (exclude 8% SST).
- Tickets are on a first-come, first-served basis and subject to availability.
- No refund or exchange of tickets is allowed once your booking is confirmed.
- Please print & present your e-ticket(s) with QR code at the venue for entry. Screenshot / image format of e-ticket(s) will NOT be accepted.
- Lost or damaged ticket(s) will not be entertained.
- Tickets are non-transferable. Reselling is strictly prohibited. All tickets will be rendered invalid if resold.
- Seat Map/Venue Layout displayed on our website and mobile application is not drawn to scale and is used for Ticket location purposes only. The published layout is subject to change without prior notice.
- In the event of an Event being cancelled or postponed, or if the venue or content is significantly changed, we will do our best to inform all purchasers using the contact details provided when the order was made. However, it is the responsibility of the purchaser to check whether the Event is going ahead at the scheduled date, time and venue. We cannot be held liable for any expenses you may incur in respect of travel, accommodation, or otherwise arising from cancellation or postponement of an Event.
- Other terms and conditions apply.
Admission Policy:
1. To enter the venue, every attendee MUST print & present a valid e-ticket with QR code for validation. Screenshot / image format of e-ticket(s) will NOT be accepted.
2. Each ticket is attached with a UNIQUE QR code (one-time use only) which will be scanned upon venue admission. Please refrain from posting your e-ticket(s) online or share it with others to prevent forgery.
3. Tickets sold are not refundable or exchangeable.
4. The Organiser or ticket agent shall not be liable and responsible for any loss or damage on tickets sold.
5. The Organiser reserves the right to revise time, event layout and audience capacity without prior notice.
6. Wearing a mask throughout at the venue is advisable.
7. No outside food and beverages are allowed in the venue.
8. Strictly NO photography, video or audio recording of any kind is permitted during the show.
9. Ticketholders may be subject to body/bag checks upon entering the venue.
10. It is forbidden to take into the venue any kind of weapon, sharp objects, explosives, toxic, flammable, and radioactive materials, narcotics and psychotropic substances, food and beverage, or items that may cause disturbance to the regular and orderly execution of the Event.
11. Entry to the event may be refused if the authenticity or validity of a e-ticket(s) is questionable, including if the e-ticket(s) has been damaged or defaced in any way, or has not been purchased from Organiser/Ticket2U or authorized points of sale by the Organiser.
12. By entering the Event, you agree to accept and abide by any venue rules or other regulations. Organiser and/or venue may, at their sole discretion, reserve the right to refuse admittance or exclude any attendees who do not respect the above said rules as well as behaving in an inappropriate manner.
13. Other terms and conditions apply.
Late Admission Rules:
The event is scheduled to start at 5:00PM, so please enter the venue by or before then.
Late arrival may result in non-admittance until a suitable break in the performance.
Tickets may not, without the prior written consent of the Organiser/ticket provider, be resold or offered for resale at a premium (including via on-line auction or other unauthorized resale sites) or used for advertising, promotion or other commercial purposes(including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund, and the ticketholder may be refused admission.
The Organiser reserves the right to amend the above without prior notice. In the event of any dispute, the Organiser’s decision is final.